Terms of purchase, shipping and information

Payment and prices

All prices are current and may change in the future. Individual and current total price for your order is summed up at checkout, including any shipping and payment fees, as well as VAT.

Klarna Checkout V3
Klarna Checkout makes it easy, flexible and secure for you to shop online. By answering a few questions, you easily identify yourself and you can choose the payment method that suits you best. One of the nice things about Klarna Checkout is that we distinguish between purchase and payment. First you confirm your purchase and then you choose how you want to pay. Either with a Klarna invoice or Klarna account – or with a card, SWISH or bank transfer. Everything is equally secure.
In order to offer you Klarna's payment methods, we may share your personal data in the form of contact details and order information with Klarna at checkout, so that Klarna can assess whether you can choose the payment methods, and to customize them for you. Your shared personal data is processed in accordance with Klarna's own data protection information.

Terms of payment are also stated in the checkout under each payment option.

Deliveries and returns

We offer the following delivery methods:

Within Sweden
Delivery within Sweden is via DHL and takes between 2 - 5 days. Shipping is free for orders over 2000 SEK * otherwise it costs 49 SEK in shipping * does not apply to surfboards. When you place your order, you will receive a confirmation email with information about your order and the payment method you have chosen. When we have processed your order and DHL has picked up your package, we will send you another email notifying you that your order has been shipped. If you have provided your mobile number, you will then receive an SMS with a notification when the package is ready to be picked up. If you have not provided a mobile number, you will receive a notification emailed to you instead. Be sure to enter the correct phone number and email address so that your notification arrives correctly!

Within the EU
All deliveries within EU countries are made with DHL Economy Select and take between 3 - 7 days. The shipping cost is 250 SEK incl. VAT.

Countries within Europe but outside the EU
All deliveries are made with DHL Parcel Connect and take between 4 - 8 days. The shipping costs 350 SEK excluding VAT. You shop VAT-free. and you pay the VAT instead when you pick up your item together with any customs fees paid by the customer.

Bulky packages and Surfboards

We ship surfboards with DHL Home Delivery, the shipping is calculated according to the length of the boards. We ship within Sweden and countries within the EU as well as Norway and the UK. Prices as below Within Sweden countries up to 6´ ​​700 SEK, other countries 1000 SEK. Lengths 6´1 to 7´8 within Sweden 800 SEK, other countries 1200 SEK. Lengths 7´9 and up within Sweden 900 SEK, other countries 1400 SEK

Unclaimed packages
Uncollected packages are automatically sent back to us. An administration fee, including shipping costs, of SEK 200 will then be charged. If you use card payment as a payment option, we will return the cost of the product minus SEK 200 to your account. If you use Klarna as a payment option, we will change the amount on the invoice in the same way plus Klarna's own administration fee.

Terms of delivery are also stated in the checkout under each delivery method. If nothing is stated, a 2-week delivery time applies. If an item has a different delivery time, it is stated next to the respective item. If a delivery delay occurs, we will notify you by email. You as a customer always have the right to cancel the purchase in the event of delivery delays. We will do everything we can to fulfill your order. There may be occasions that make it impossible to fulfill the order, for example when our supplier or freight forwarder cannot fulfill their commitment to us. We reserve the right to exempt ourselves from all compensation to the customer regarding delivery delays.

Returns and exchanges

Returns, 14-day money-back guarantee

You always have 14 days of open purchase from the day you received your item according to the Distance Contracts Act and thus you have the right to return ordered goods without giving any reason. You cancel your purchase by notifying us within 14 days of receiving your order. The item must be returned well packaged, in good condition and in the original carton.

Do this if you want to return

Use the enclosed return shipping label:

Seal the package and stick the new shipping label over the old one, then hand it in to your chosen DHL agent. The return costs 100 SEK within Sweden. The cost will be deducted from your purchase when we have received and approved your return.

Leave in store:

Of course, you can also return your order to one of our stores completely free of charge, in Stockholm or Visby, see 654.se for current opening hours.

Send the package with another shipping company:

You can send the package at your own expense with any carrier (but we recommend that you use our shipping label). It is important to remember that the package must then be sent directly to us as a company without notification, often referred to as a company package, we are not able to pick it up at the delivery location and the package will then be returned to you at your expense and the return will not occur. The address is:

654
Nytorgsgatan 27
116 40 Stockholm

Defective item/wrongly shipped item

Contact us at butik@654.se or call 08-64 04 654 and we will help you. We always try to resolve your complaint as quickly as possible.

The price for returning a product using our DHL shipping label is:

• Within Sweden 100 SEK
• Within EU countries 250 SEK
• Within Europe but outside the EU 350 SEK - you as the customer are responsible for any import or export costs.
• Bulky packages and surfboards the actual price regardless of country, email us and request a price.

Extended return policy

Over Christmas and New Year we extend the right of return for goods purchased after November 15th until January 7, 2025.

Company information

The content of this online store is provided, updated and managed by the following companies:

654 Sweden AB
Nytorgsgatan 27
116 40 Stockholm

Corporate registration number: 556774-4619
Telephone number: +46 8 64 04 654
Email address: butik@654.se

Privacy Policy

The Swedish Data Protection Authority's statement
The central part of the General Data Protection Regulation is the 99 articles. These include 173 recitals (recitals). The recitals are found in the first part of the regulation. On this page we have highlighted that part. You can find the articles of the General Data Protection Regulation here:

Having regard to the Treaty on the Functioning of the European Union, and in particular Article 16 thereof, Having regard to the proposal from the European Commission, After forwarding the draft legislative act to the national Parliaments, Having regard to the opinion of the European Economic and Social Committee (OJ C 229, 31.7.2012, p. 90), Having regard to the opinion of the Committee of the Regions (OJ C 391, 18.12.2012, p. 127), Acting in accordance with the ordinary legislative procedure*, Whereas:

* Position of the European Parliament of 12 March 2014 (not yet published in the Official Journal) and position of the Council at first reading of 8 April 2016 (not yet published in the Official Journal). Position of the European Parliament of 14 April 2016.

(1)
The protection of natural persons with regard to the processing of personal data is a fundamental right. Article 8(1) of the Charter of Fundamental Rights of the European Union (hereinafter referred to as the Charter) and Article 16(1) of the Treaty on the Functioning of the European Union (TFEU) provide that everyone has the right to the protection of personal data concerning him or her.

(2)
The principles and rules governing the protection of natural persons with regard to the processing of their personal data should, whatever their nationality or place of residence, respect their fundamental rights and freedoms, in particular their right to the protection of personal data. The purpose of this Regulation is to contribute to the creation of an area of ​​freedom, security and justice and an economic union, to economic and social progress, to the strengthening and convergence of the economies within the internal market and to the well-being of natural persons.

(3)
Directive 95/46/EC of the European Parliament and of the Council (4) aims to harmonise the protection of fundamental rights and freedoms of natural persons with regard to the processing of personal data and to ensure the free flow of personal data between Member States.

(4)
The processing of personal data should be designed to serve people. The right to the protection of personal data is not an absolute right; it must be understood in the context of its role in society and balanced against other fundamental rights in accordance with the principle of proportionality. This Regulation respects all fundamental rights and observes the freedoms and principles recognised by the Charter, as enshrined in the Treaties, in particular the protection of private and family life, home and communications, the protection of personal data, freedom of thought, conscience and religion, freedom of expression and information, freedom to conduct a business, the right to an effective remedy and to a fair trial, and cultural, religious and linguistic diversity.

(5)
The economic and social integration brought about by the internal market has led to a significant increase in cross-border flows of personal data. The exchange of personal data between public and private actors, including natural persons, associations and undertakings, across the Union has increased. National authorities in the Member States are required by Union law to cooperate and exchange personal data in order to be able to fulfil their tasks or to carry out tasks for an authority located in another Member State.

https://www.datainspektionen.se/lagar--regler/dataskyddsorordinnings/dataskyddsorordinnings-beaktandesats/